Sometimes the most meaningful thing we can offer is our time.
HeartCloud arranges small, personal visits with senior-living communities, memory-care programs, assisted-living facilities, adult family homes, community organizations, and other qualifying facilities. A visit may include Santa, Mrs. Claus, the Seattle Garden Gnome, another friendly character, or no costume at all, just someone prepared to listen, visit, or help.
Service area
HeartCloud is based in North Seattle and Shoreline. Our working service area extends south to Auburn, north to Lake Stevens, east to North Bend, and throughout nearby Seattle-area communities. Availability depends on scheduling, distance, facility needs, and current resources.
Cost
For qualifying facilities, HeartCloud generally provides visits at no charge, both during and outside the holiday season. Some organizations choose to compensate HeartCloud or make a charitable contribution, helping cover travel, equipment, supplies, performer support, and additional visits. A contribution is appreciated but is not required to send a request.
Our expectation for the 2026 holiday season
We are targeting approximately 10 visits during the 2026 holiday season. Sending a request does not guarantee a visit. We will respond based on scheduling, distance, resident needs, facility requirements, performer availability, and program capacity.
Dignity requirements
HeartCloud describes visits as companionship, recognition, conversation, and shared holiday warmth. We do not use rescue language or sadness-based imagery. We do not name, photograph, quote, or identify a resident without documented permission. We do not publicly list a facility as participating until the facility approves that use.
Request a visit, or help us visit more neighbors.
Recommend a community
Know a community that might welcome a visit? Tell us about them.
Recommend a communityOffer to help
Experienced Santa, Mrs. Claus, or community performer? We'd love to hear from you.
Offer to helpSupport holiday visits
Donations help cover travel, equipment, supplies, performer support, and additional visits.
Support facility visitsRequests are reviewed individually and do not guarantee a visit.
Each button opens a prepared email to contact@theheartcloudfoundation.com. You can edit or delete any line before sending.
About the 501(c)(3) status
HeartCloud is an IRS-recognized 501(c)(3) nonprofit organization. Donations may be tax-deductible to the extent permitted by law; donors should consult their own tax or financial advisers.